Health System Quality Analytics Team Lead

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY

This position leads and mentors team members who deliver quality analytics and reporting for health system leadership. The role independently performs advanced analysis, develops executive reports—including the Health System Balanced Scorecard—and establishes business rules for the use and presentation of data.

Serving as the health system’s Tableau subject matter expert, this position oversees dashboard architecture, data modeling, workbook development, publishing, performance optimization, governance, access controls, and operational support. It establishes standards for data sources, extracts, refresh schedules, workbook performance, and visualization practices.

The role continuously improves dashboards and executive reporting while ensuring all published content meets ADA accessibility, security, and institutional governance requirements. It also provides expert consultation and technical guidance to stakeholders, delivering scalable, high-performing analytics that support data-driven decision-making across the health system.

The position may also support annual performance evaluations, employee timekeeping, and other administrative or supervisory responsibilities as assigned.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include\:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree In Business Administration, Computer Science or other quantitative fields of study 
  

• Experience
  5 years Analytics and project experience in data querying, statistical programming and data visualization using tools such as SAS, SQL, R, Power BI, Tableau, or SSRS. and 
  3 years Experience supporting analytics efforts for performance improvement projects or certification in LEAN/Six Sigma Green Belt or Certification as a Project Management Professional 
  

Preferred

• Education
  Master's Degree In Business Administration, Public Health, Computer Science, Health Administration or other quantitative fields of study 
  

• Experience
  Greater than 1 year of prior health care industry experience 
  

JOB DUTIES

• Leads highly complex projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management.
• Designs and develops predictive and advanced analytics, utilizing multiple data sources simultaneously.
• Analyzes and organizes data using the appropriate analytical and statistical methods, which includes\:
  • Ability to analyze and evaluate information to support a decision or recommendation
  • Critically examining the information and make judgements--test, critique, defend, and criticize the information
  • Anticipate and plan strategies for overcoming obstacles
• Designs, develops or recommends improvements to management reporting tools as needed.
• Sets team and departmental standards for reporting and analysis methodology.
• Leads lower level analysts in the collection, interpretation and analysis of clinical data to support organizational decision making, clinical and quality initiatives and strategic planning activities. Runs data queries and produces consistently accurate analyses with value added recommendations.
• Generally organizes, plans for scheduling, coordinating resources, and meeting deadlines. In addition to supporting the successful execution of assignments, these skills support the development of effective working relationships with stakeholders by facilitating trust and transparency.
• Sets team and departmental standards for project management templates, expectations and guidelines.
• Provides practical recommendations through thorough research on business process improvements and clinical operation benchmarks to directors and executive leaders. Assists in developing and implementing business strategies in departments to improve clinical outcomes and productivity.
• Leads executive level meetings with prior preparation such as meeting agendas, analytical presentations and project plans. Builds positive collaborative relationships with clinical leadership, departmental personnel, and executive sponsors. Assists managerial staff in consensus building through a combination of leadership and facilitation.
• Provides analytics architectural oversight and guides the process of developing business requirements documents. Enables the analytics teams to collaborate with the data warehouse department through entire development cycle.
• Ensures analyst teams record time spent on projects to meet cost-recovery requirements.
• Supervises lower level analysts. Significantly contributes to employee performance evaluations and recommends disciplinary actions, as needed. Assesses performance levels by monitoring results and providing positive and constructive feedback. Contributes significantly to annual performance evaluations.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work may require telephone and personal contact with other public and private organizations to obtain assistance in development and establishment of programs.
• Work requires demonstration of self-supervision and leadership abilities related to his/her specialized knowledge and/or experience.
• Work requires determination of methods and approaches to work problems.
• Work requires excellent written and verbal communication, organizational, and critical thinking skills.
• Work requires recognition within the broader organization as an expert in multiple subject areas.
• Work requires role of primary liaison, managing multiple stakeholder and departmental relationships.
• Work requires significant technical skills and experience which includes\:
  • Equivalent (3 years) experience in or Certification for LEAN/Six Sigma Green Belt or Certification as a Project Management Professional
  • Ability to complete predictive/advanced analysis utilizing multiple data sources simultaneously
• Work requires team building and relationship management skills and abilities that include\:
  • Promoting organization culture that fosters teamwork;
  • Encouraging high level commitment to the purpose of the organization;
  • Actively engaging and providing meaningful input during external stakeholder meetings.
• Work requires telephone and personal contact with all levels of faculty and staff within UT Southwestern to assist in information system and project coordination.
• Work requires the ability to consistently listen to and understand all audiences, understand how audiences perceive one another, understand and support the communications objective(s), the message itself, and the most appropriate media and format for communication. The Team Lead must be able to help the organization reach agreement that the value proposition is desired through a combination of leadership and facilitation.
• Work requires use of personal computers, software that facilitates data analysis, and proven ability to use pivot tables for presentation.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Talking

Working Conditions

• Office Setting

Salary Information
Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 

JOB SUMMARY

This position leads and mentors team members who deliver quality analytics and reporting for health system leadership. The role independently performs advanced analysis, develops executive reports—including the Health System Balanced Scorecard—and establishes business rules for the use and presentation of data.

Serving as the health system’s Tableau subject matter expert, this position oversees dashboard architecture, data modeling, workbook development, publishing, performance optimization, governance, access controls, and operational support. It establishes standards for data sources, extracts, refresh schedules, workbook performance, and visualization practices.

The role continuously improves dashboards and executive reporting while ensuring all published content meets ADA accessibility, security, and institutional governance requirements. It also provides expert consultation and technical guidance to stakeholders, delivering scalable, high-performing analytics that support data-driven decision-making across the health system.

The position may also support annual performance evaluations, employee timekeeping, and other administrative or supervisory responsibilities as assigned.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include\:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  Bachelor's Degree In Business Administration, Computer Science or other quantitative fields of study 
  

• Experience
  5 years Analytics and project experience in data querying, statistical programming and data visualization using tools such as SAS, SQL, R, Power BI, Tableau, or SSRS. and 
  3 years Experience supporting analytics efforts for performance improvement projects or certification in LEAN/Six Sigma Green Belt or Certification as a Project Management Professional 
  

Preferred

• Education
  Master's Degree In Business Administration, Public Health, Computer Science, Health Administration or other quantitative fields of study 
  

• Experience
  Greater than 1 year of prior health care industry experience 
  

JOB DUTIES

• Leads highly complex projects and serves as primary customer contact. Defines and maintains project plan and schedules. Monitors compliance with definitions of project scope, timelines, and deliverables. Provides regular project status reports to customer and internal management.
• Designs and develops predictive and advanced analytics, utilizing multiple data sources simultaneously.
• Analyzes and organizes data using the appropriate analytical and statistical methods, which includes\:
  • Ability to analyze and evaluate information to support a decision or recommendation
  • Critically examining the information and make judgements--test, critique, defend, and criticize the information
  • Anticipate and plan strategies for overcoming obstacles
• Designs, develops or recommends improvements to management reporting tools as needed.
• Sets team and departmental standards for reporting and analysis methodology.
• Leads lower level analysts in the collection, interpretation and analysis of clinical data to support organizational decision making, clinical and quality initiatives and strategic planning activities. Runs data queries and produces consistently accurate analyses with value added recommendations.
• Generally organizes, plans for scheduling, coordinating resources, and meeting deadlines. In addition to supporting the successful execution of assignments, these skills support the development of effective working relationships with stakeholders by facilitating trust and transparency.
• Sets team and departmental standards for project management templates, expectations and guidelines.
• Provides practical recommendations through thorough research on business process improvements and clinical operation benchmarks to directors and executive leaders. Assists in developing and implementing business strategies in departments to improve clinical outcomes and productivity.
• Leads executive level meetings with prior preparation such as meeting agendas, analytical presentations and project plans. Builds positive collaborative relationships with clinical leadership, departmental personnel, and executive sponsors. Assists managerial staff in consensus building through a combination of leadership and facilitation.
• Provides analytics architectural oversight and guides the process of developing business requirements documents. Enables the analytics teams to collaborate with the data warehouse department through entire development cycle.
• Ensures analyst teams record time spent on projects to meet cost-recovery requirements.
• Supervises lower level analysts. Significantly contributes to employee performance evaluations and recommends disciplinary actions, as needed. Assesses performance levels by monitoring results and providing positive and constructive feedback. Contributes significantly to annual performance evaluations.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Work may require telephone and personal contact with other public and private organizations to obtain assistance in development and establishment of programs.
• Work requires demonstration of self-supervision and leadership abilities related to his/her specialized knowledge and/or experience.
• Work requires determination of methods and approaches to work problems.
• Work requires excellent written and verbal communication, organizational, and critical thinking skills.
• Work requires recognition within the broader organization as an expert in multiple subject areas.
• Work requires role of primary liaison, managing multiple stakeholder and departmental relationships.
• Work requires significant technical skills and experience which includes\:
  • Equivalent (3 years) experience in or Certification for LEAN/Six Sigma Green Belt or Certification as a Project Management Professional
  • Ability to complete predictive/advanced analysis utilizing multiple data sources simultaneously
• Work requires team building and relationship management skills and abilities that include\:
  • Promoting organization culture that fosters teamwork;
  • Encouraging high level commitment to the purpose of the organization;
  • Actively engaging and providing meaningful input during external stakeholder meetings.
• Work requires telephone and personal contact with all levels of faculty and staff within UT Southwestern to assist in information system and project coordination.
• Work requires the ability to consistently listen to and understand all audiences, understand how audiences perceive one another, understand and support the communications objective(s), the message itself, and the most appropriate media and format for communication. The Team Lead must be able to help the organization reach agreement that the value proposition is desired through a combination of leadership and facilitation.
• Work requires use of personal computers, software that facilitates data analysis, and proven ability to use pivot tables for presentation.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

• Talking

Working Conditions

• Office Setting

Salary Information
Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.